Parts Associate

WHAT YOU’LL DO  

• Initiate parts and accessory sales to branch customers via phone and in person.  

• Ordering of parts, posting of parts to service orders, pulling of customer’s orders, price estimates and assisting with part cycle counts.  

• Read and understand job orders ensuring corrective action and the documentation of parts ordering & delivery processes to company standards.  

• Safe driving of company vehicles.  

• Provide excellent customer service to communicate with customers and vendors and effectively resolve issues.  

• Other duties as assigned.   

YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS)  

• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.   

• Drive for Results:  Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.  

• Integrity & Trust:  Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.  

• Functional Technical Skills -Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. 

• Ability to work with hands to perform data entry, organization of inventory, use of power tools and driving of company vehicle/and or forklifts.  

• Excellent customer service and communication skills.  

• Proficient with computers, data entry and Microsoft Office Suite (Word, Excel, Outlook). 

• Ability to assist with installs of the following parts: cross members, panels, posts, rails, door equipment, flooring, lights, wiring, brakes, valves, airlines, wheel end components, landing gear, frame assembly, and other parts; requiring the ability to lift up to 50Ibs.  

• Valid Driver’s License.  

• A favorable background screening, Physical & Drug Screening, and proof of work authorization in the United States is required for employment.  

PHYSICAL/MENTAL REQUIREMENTS:  

• Office and plant environment.  

• Keyboarding, lifting, standing, bending, walking.  

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close and distance vision. 

• Work environment: The noise level in the work environment is usually minimal to moderate.